Simply put I am not going to target a specific vendor in this post but if you work for an IT vendor (Telco, SP, MSP, Hardware/Software maker, VAR, LAR, distributor, consultant) this list is a warning of the things you can do to really piss me off. It is not just me it is all of us. We have way to much to do on a daily basis to have to babysit the people who we pay to help us. So read, pay attention and don’t do this stuff!

1. Lie – Tell me what you can or can’t do and stick to it. This includes what your products can or can’t do.
2. Have a messy house – If your provisioning team does not talk to your sales team and no one talks to support you’ll piss me off.
3. Wing it – If I wanted to you to wing it on my project I would not have paid your your stupidly high rate. My 7 year old can wing it.
4. When you are getting it wrong ask me to not be me – Piss Off I am the customer I am right because I pay you monies.
5. Cover up your lie/mistake/bug/whatever else your covering up – Be honest with me I may not fire you.
6. Presume you know me by watching my twitter feed – I am more than 128 characters.
7. Blame your contractors – You hired them you fix it. I have to do that when you mess up!
8. Get me in trouble – If your stupidity makes me eat a bullet for you the world will know!
9. Lead with List price – We all know its BS. Give me the best deal you can and we’ll each do better by wasting less time.
10. Take a social or political stand corporately that makes me have to hate you – Really an Internet company siding with SOPA….

I am sure I have like 1000 more and I encourage my readers to jump on board and add them to the comments. In the end we all have jobs to do please don’t make me regret engaging you by making mine harder.