So I was talking to one of my guys at work tonight and he indicated that my shots have Cisco have been a recent thing in my career. I told him he was wrong and went back to a post that I had taken private. It ends up being this post. I want to start by saying I took this private when I went to a Cisco Gold VAR. I did so because after this post I had seen some good indications of change and I felt like it was a bit to hard of a slap in the face for people who were in large part paying my salary. That said after re-reading it I think I had lots of things right. So without further adieu here is my original post Published on: May 11, 2007 @ 13:52 taken right from my WP Dashboard. Enjoy! Read more
Simply put I am not going to target a specific vendor in this post but if you work for an IT vendor (Telco, SP, MSP, Hardware/Software maker, VAR, LAR, distributor, consultant) this list is a warning of the things you can do to really piss me off. It is not just me it is all of us. We have way to much to do on a daily basis to have to babysit the people who we pay to help us. So read, pay attention and don’t do this stuff!
1. Lie – Tell me what you can or can’t do and stick to it. This includes what your products can or can’t do.
2. Have a messy house – If your provisioning team does not talk to your sales team and no one talks to support you’ll piss me off.
3. Wing it – If I wanted to you to wing it on my project I would not have paid your your stupidly high rate. My 7 year old can wing it.
4. When you are getting it wrong ask me to not be me – Piss Off I am the customer I am right because I pay you monies.
5. Cover up your lie/mistake/bug/whatever else your covering up – Be honest with me I may not fire you.
6. Presume you know me by watching my twitter feed – I am more than 128 characters.
7. Blame your contractors – You hired them you fix it. I have to do that when you mess up!
8. Get me in trouble – If your stupidity makes me eat a bullet for you the world will know!
9. Lead with List price – We all know its BS. Give me the best deal you can and we’ll each do better by wasting less time.
10. Take a social or political stand corporately that makes me have to hate you – Really an Internet company siding with SOPA….
I am sure I have like 1000 more and I encourage my readers to jump on board and add them to the comments. In the end we all have jobs to do please don’t make me regret engaging you by making mine harder.
So tonight as I was getting into bed I did my normal scan twitter to see who I have pissed off or what might be going on that should rob me of sleep. Well tonight @david_Strebel asked the following questions;
“Who thinks FCoE will win over iSCSI?” and I responded “Not I” and then David asked the next logical question which was why not and here is what I had to say in the incredible detail that Twitter allows; “l2 boundaries, specialized hardware other than nics, hate relationship from most network people.”
The problem with this answer is pretty clear though. It does not really answer the question just gives a few power point bullets to appease the crowd. I don’t feel like this is enough though. So I am going to attempt to lay out my overall view on this issue of who will win iSCSI or FCoE and why. For those of you who don’t want to read the whole article which might get a a tad windy I don’t think either will win. But I don’t think FCoE will emerge as the leader until something better come along. For those masochists who like this kind of crap read on.
I will be the first to admit that I make mistakes. I make lots of mistakes. But I learned a long time ago that it is not the mistakes that define us but
what we do when we make them. To that point it is both fascinating and infuriating when I enter someone’s network land and find that they have gone out of their way to do nothing to solve their own problem or in many cases to even
build a proper functioning network. So I am going to set out to show the Methods I use to deal with these people and their problems and the Madness that they have brought to the table to cause the issue.
This is going to be a series. Really my first series of posts, and they will all fall under the heading of Method and Madness with some sort of witty little
tagline. I will be pulling on a careers worth of situations that were totally preventable and how we resolved the problem or moved past it.
The format for each of this will be as follows:
Situation: This will be the “lab” Scenario piece of the post in which I outline
the base problem as well as the end goals of the situation. This section will
include a base diagram for use as reference.
The Method: This will be the troubleshooting and resolution phase of the post and
will breakdown the ultimate solution or bypass to the problem.
The Madness: This section will be my analysis of how things got to this point in the first
place. Keep in mind I have no in interest in posting garbage about oh look the senior
network engineer put a wrong static route in at 4am and a junior guy had to find it.
No I am more interested in exposing the issues where a Network Engineer or worse a team could not solve a problem that should be second nature for them to solve. In doing so I hope others will learn from and not find themselves in these situation.
So with all that said look for them. I hope to have the first one out by the end of
the week with about 50 Million other projects so bear with me. I think these will be a great recap for me and both education and humorous for you. I really encourage your feedback on these posts because I am not always right and there are lots of different paths so resolution of a problem.
If your not sure what the title quote is from Check out Young Guns 2. As for this post however keep reading to see if I ever get to a point. Currently it is 3:37am in the morning. Again I can’t sleep. Not sure if I rested to much today after a week of almost not sleep, drank a bit to much caffeine or if I am just currently unable to calm down during this career transition. No matter what the cause I did what I normally do when I realize I wont sleep before I have to get dressed and head into work (in this case a my old office, my current clients office and the new office by the end of the day) I took a shower shaved and put on some coffee. I don’t know about you, but I do some of my best thinking in the shower or when driving on long trips alone. It was durring the above mentioned shower that this post and the thoughts it contain popped into my racing mind. Enjoy it could be a fun read.
Most of the feedback I have received concerning my new job and career path has been overwhelmingly positive. But some has not. Quite bluntly a few feel I have whored myself out for money. So let me tell you what I told them…Yes as a matter of fact I did. I did it for the money.